Warranty Technician

Atlanta, GA

Posted: 04/03/2024 Industry: Other Area(s) Job Number: 29866

Job Description

Do you have a passion for exceptional customer service and a knack for fixing problems?

Be a Warranty Technician Hero at a Leading Foodservice Equipment Manufacturer!

Selectek has a fulltime opportunity for a Warranty Technician to join our growing team at a well-established Foodservice Equipment Manufacturer in the south metro Atlanta, GA area.

In this role, you'll be the hero for our customers! You'll use your expertise in commercial kitchen equipment to troubleshoot warranty and repair issues, ensuring our customers have a smooth and positive experience.

Note: You must be authorized to work for any employer in the USA to be considered.

Here's what you'll do:
  • Become a warranty whiz! Diagnose and resolve customer concerns related to commercial kitchen equipment.
  • Be a customer champion! Answer phone calls, address parts requests and complaints, and find solutions that leave customers happy.
  • Partner like a pro! Collaborate with vendors to ensure timely repairs and parts acquisition.
  • Keep it organized! Maintain detailed records of all warranty claims and issues.
  • Sharpen your analytical skills! Analyze warranty data and generate reports to identify trends and improve processes.
  • Hit the road when needed! Occasionally travel to customer sites to diagnose and resolve warranty issues firsthand.

What we're looking for:
  • 1-3 years of experience working with commercial kitchen equipment is a must.
  • A passion for providing exceptional customer service is key.
  • Excellent communication skills to clearly explain technical information to customers.
  • Strong organizational skills and a keen eye for detail to ensure accurate record keeping.

Bonus points if you have:
  • 5+ years of customer service experience.
  • A knack for problem-solving and a can-do attitude.

Ready to join a dynamic team and make a difference for our customers? We are! Apply today with Joe St. Louis at jstlouis@selectek.com!

Meet Your Recruiter

Joe St. Louis
Technical Recruiter

With a passion for connecting talented individuals with fulfilling careers, Joe St. Louis brings over 17 years of recruitment experience to his role as a Technical Recruiter at Selectek. Throughout his career, Joe has honed his expertise in engineering and technical staffing, building a strong track record of successful placements.

Driven by a commitment to career advancement, Joe takes pride in matching individuals with the perfect fit. He fosters positive relationships with both candidates and clients, ensuring a smooth and successful recruitment experience.

Outside of the office, Joe enjoys spending time with his family, including his wife (who introduced him to the joys of dog ownership!) and their two sons. When he's not recruiting, Joe can be found playing guitar, a skill he honed during his studies at Berklee College of Music, where he earned a Bachelor of Professional Music degree.

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About Atlanta, GA

Ready to embark on an exciting career journey in one of the most vibrant cities in the South? Explore job opportunities in Atlanta, Georgia, where endless possibilities await! Known for its bustling arts scene, eclectic music venues, world-class cuisine, and renowned landmarks like the Fox Theatre and Centennial Olympic Park, Atlanta offers a perfect blend of urban charm and Southern hospitality. Home to professional sports teams like the Atlanta Braves and Falcons, as well as the High Museum of Art and Piedmont Park, this thriving metropolis provides a unique mix of career growth opportunities and cultural experiences. Start your job search today and discover why Atlanta is the ideal place to take your career to new heights!

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Selectek, Inc.
2015 Vaughn Road
Suite 130
Kennesaw, GA 30144