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IT Support Specialist - Network & Systems

Canton, GA

Posted: 03/20/2025 Job Number: 34485

Job Description

IT Support Specialist – Network & Systems

Location: Canton, GA 30115 
Pay: ~ $40-48/hr | ~ $85k-$100k annually (DOE)

This is a full-time, long-term position, and we seek a candidate committed to growing with the company. "Due to the unique nature of our systems, we need someone who will stay long-term, as turnover every few years makes training highly challenging."

About Us:
We are a leading provider of composites engineering and tooling solutions for the aerospace industry. Our work requires a commitment to excellence, security, and efficiency, and we are seeking a skilled IT Support Specialist to support our IT infrastructure.

Position Overview:
As a IT Support Specialist/Helpdesk Technician, you will serve as the primary point of contact for IT support while working closely with our Managed Service Provider (MSP). This role involves hands-on technical troubleshooting, network administration, cybersecurity support, and collaboration with outsourced IT teams.

Key Responsibilities:
  • Technical Support: Provide Tier-2 in-person and remote support for software, hardware, and networking issues.
  • Infrastructure Maintenance: Coordinate with the MSP to oversee firewalls, networking equipment, servers, malware protection, and VOIP systems.
  • User & Account Administration: Manage Active Directory, email accounts, password resets, and system access.
  • Hardware/Software Management: Install, configure, secure, and maintain IT hardware, software, and peripherals.
  • Office 365 Administration: Serve as a subject matter expert for Exchange Online, SharePoint, Teams, and other Microsoft 365 applications.
  • Network Security & Compliance: Support IT security measures, including firewall configurations, Windows Defender, and VPN administration.
  • Vendor Coordination: Work with MSP and third-party providers for server backups, software maintenance, and network security.

Qualifications:
  • 3-5 Years of IT Experience in endpoint management, network/system administration, or IT engineering.
  • Microsoft Office 365 Proficiency, particularly in Exchange Online and SharePoint.
  • Networking & Security: Hands-on experience with WatchGuard firewalls, switching, and routing fundamentals.
  • Windows Environments: Strong knowledge of Active Directory, DNS, and Identity & Access Management.
  • Preferred Industry Experience: Exposure to manufacturing or aerospace environments, with familiarity in DFARS/CMMC compliance.
  • Certifications (Preferred but not required): MCSE, MCSA, Security+, VMware Certified Professional.
  • Bonus Tools Experience: Familiarity with JIRA, Confluence, DUO, Windows Defender, WatchGuard VPN, and VMware ESXi.
  • Education: Bachelor’s degree in Computer Science, Networking, IT, or equivalent work experience preferred.

Additional Job Details:
  • Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (Onsite)
  • Work Attire: Business casual (jeans acceptable)
  • Travel: None
  • Background Check: Required (comprehensive)
  • Drug Screen: 10-panel
  • ITAR Compliance: Must be a U.S. citizen or green card holder.
  • Start Date: ASAP for the right candidate.

Hiring Process:
  • Initial Phone Interview
  • Final Onsite Interview 
  • Quick hiring decision for qualified candidates

Why Join Us?
This role offers the opportunity to be hands-on with IT infrastructure in a dynamic aerospace environment. We value team players who can adapt to both technical and minor support tasks as needed.

Apply today with your resume to be a key part of our IT operations!

Feel free to also contact Mollie Karns directly at mkarns@selectek.net | 678-335-6114

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Mollie Karns

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About Canton, GA

Explore exciting job opportunities around Canton, Georgia, and take the next step in your career journey today! Nestled in the heart of Cherokee County, Canton offers a dynamic blend of a thriving economy, picturesque landscapes, and a tight-knit community. From the historic downtown area with its charming shops and restaurants to the nearby Etowah River Trail for outdoor enthusiasts, Canton has something for everyone. Enjoy the Canton Theatre, charming art galleries, and the vibrant local food scene while being close to Atlanta's professional sports teams and bustling cultural venues. Join us in Canton, GA, where career growth meets Southern charm!

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