Helpdesk Technician

Canton, GA

Posted: 03/17/2025 Industry: IT Job Number: 34444

Job Description

Job Title: Helpdesk Technician
Location: Canton, GA

Are you a resourceful and technically adept Helpdesk Technician ready to provide hands-on support for networking, software, and cybersecurity operations in Canton, GA?
We have an immediate opening for a Helpdesk Technician to join our team. In this role, you'll collaborate with our Managed Service Provider and provide day-to-day support, ensuring smooth IT operations.

About the Role:
  • Technical Support: You will provide hands-on support for networking, software, and cybersecurity operations, working alongside our Managed Service Provider.
  • Troubleshooting & Resolution: You will quickly diagnose and resolve hardware, software, and network issues.
  • System Administration: You will assist with endpoint, network, and system administration tasks.
  • Security Operations: You will support cybersecurity operations, including Windows and network security.
Who You Are:
  • Experienced Technician: You have 3-5 years of IT experience, with a focus on endpoint, network, system administration, or engineering.
  • Microsoft 365 Proficient: You are proficient with the full Microsoft 365 suite, especially Exchange Online and SharePoint.
  • Networking Knowledge: You have hands-on experience with firewalls (WatchGuard preferred), switching, and routing basics.
  • Technical Troubleshooting Expert: You possess strong technical troubleshooting skills.
  • Security Minded: You have a solid understanding of Windows environments and network/computer security fundamentals.
  • AD/DNS Proficient: You have hands-on experience with Active Directory/LDAP, DNS, and Identity Access Management.
Required Skills:
  • 3-5 years of IT experience.
  • Proficiency with Microsoft Office 365.
  • Hands-on experience with firewalls & networking.
  • Technical troubleshooting skills.
  • Understanding of Windows & Network Security.
  • Experience with Active Directory & DNS.
Preferred Qualifications:
  • Bachelor’s degree in computer science, networking, IT, or equivalent work experience.
  • MCSE/MCSA, Security+, and VMware Certified Professional certifications.
  • Manufacturing environment experience, particularly with DFARS/CMMC compliance.
  • Familiarity with JIRA, Confluence, DUO, Windows Defender, WatchGuard VPN, and VMware ESXi.
Additional Info:
  • Term: This is a 6-month contract to direct opportunity.
  • Pay Range: $40 - $48 per hour based on prior experience
Ready to Join Our Team?
If you are a talented and motivated Helpdesk Technician with a passion for providing excellent IT support and a desire to contribute to a dynamic team, please apply and reach out to Brian Ray at bray@selectek.net or call 470-415-8255.
 

Meet Your Recruiter

Brian Ray

Originally hailing from South Alabama, Brian attended the University of Alabama, where he studied Anthropology and Geology. After graduation, he pursued careers in the hospitality and home remodeling industries before finding his way into the talent acquisition world in 2018. He spent the first six years of his recruiting career working in the consumer technology and digital marketing industries before joining Selectek in 2024. Throughout his talent acquisition career, Brian has developed a knack for connecting with both candidates and hiring managers and has a passion for creating a top-notch candidate experience. Outside of work, Brian enjoys spending time with his family (both human and animal), cooking, reading, and playing tabletop games like Dungeons and Dragons.

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About Canton, GA

Explore exciting job opportunities around Canton, Georgia, and take the next step in your career journey today! Nestled in the heart of Cherokee County, Canton offers a dynamic blend of a thriving economy, picturesque landscapes, and a tight-knit community. From the historic downtown area with its charming shops and restaurants to the nearby Etowah River Trail for outdoor enthusiasts, Canton has something for everyone. Enjoy the Canton Theatre, charming art galleries, and the vibrant local food scene while being close to Atlanta's professional sports teams and bustling cultural venues. Join us in Canton, GA, where career growth meets Southern charm!

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Selectek, Inc.
2015 Vaughn Road
Suite 130
Kennesaw, GA 30144
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