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Helpdesk Technician

North Charleston, SC

Posted: 01/09/2025 Industry: IT Job Number: 33631

Job Description

Our client is looking to bring on a Helpdesk Support Technician to join their growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11.
 
Responsibilities:
  • Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk.
  • Builds  WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers.
  • Installs unique software for project teams (after verifying proper licensing)
  • Maintains computer acceptance letters from users and ensures accurate hardware/software inventories.
  • Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system.
  • Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary.
Required:
  • Formal IT Education (degree certificate etc)
  • Strong verbal and written communication skills
  • Organized with attention to detail.

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David Michaud

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About North Charleston, SC

Ready to embark on a rewarding career journey in vibrant North Charleston, South Carolina? Our job listings showcase the incredible opportunities this bustling city offers for professional growth and personal fulfillment. Nestled along the scenic coastline of the Palmetto State, North Charleston boasts a rich tapestry of history, art, and culture. From savoring delectable Lowcountry cuisine to exploring the North Charleston Coliseum for sports events and concerts, there's something for everyone here. With landmarks like the H.L. Hunley Submarine Museum, the North Charleston Performing Arts Center, and the picturesque Riverfront Park, this area is a delightful blend of southern charm and modern amenities. Join us in discovering your dream career in this dynamic and welcoming community.

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