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Atlanta, GA | Work from home flexibility

Posted: 10/25/2024 Industry: IT Job Number: 32794

Job Description

Helpdesk Support Technician – Microsoft Teams Migration

Location: Atlanta, GA 30339
Pay Rate: ~ +/- $26--$30hr DOE

Join Our Team!
We have an exciting opportunity for a Helpdesk Support Technician to play a crucial role in supporting our migration from on-premises systems to Microsoft 365 (M365). In this position, you will be instrumental in assisting employees as they transition to Microsoft Teams, ensuring a smooth go-live experience.

Key Responsibilities:

Provide front-line helpdesk support during the migration process from Office 2016 on-prem to M365.
Assist employees who are new to Teams, offering guidance and troubleshooting support.
Address Microsoft Office-related issues to enhance user experience.
Collaborate with the IT team to identify and resolve any challenges during the transition.

Required Qualifications:

~ 3+ years of experience supporting Microsoft Teams.
Proven track record of supporting companies migrating from on-premises systems to M365.
Experience working in large organizations with 1,000+ employees.
Must be a U.S. citizen.

Preferred Qualifications:

Experience with GCC (Government Community Cloud) systems.

Work Schedule:

Monday to Friday with flexible start times between 7 AM and 9 AM for an 8-hour workday.
Term: ~ 6+Month Contract (with potential for extension)

About the Company:
Join a respected organization that provides critical support to the defense and federal sectors. With a strong emphasis on innovation, this company is dedicated to leveraging advanced technology and expert engineering solutions to meet complex operational challenges. You'll be part of a collaborative and dynamic team that values quality and integrity while working in a business casual environment.

Why Work with Us?

Gain valuable experience supporting a major migration process in a fast-paced environment.
Be part of a collaborative team dedicated to delivering exceptional support to employees.
Opportunity for potential contract extension or conversion based on performance.

If you are ready to take on this exciting challenge and make a positive impact during our migration process, we want to hear from you! Apply today to join our dedicated team!

To learn more ASAP, feel free to contact Mollie Karns at mkarns@selectek.net | 678-335-6114

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Mollie Karns

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About Atlanta, GA

Ready to embark on an exciting career journey in one of the most vibrant cities in the South? Explore job opportunities in Atlanta, Georgia, where endless possibilities await! Known for its bustling arts scene, eclectic music venues, world-class cuisine, and renowned landmarks like the Fox Theatre and Centennial Olympic Park, Atlanta offers a perfect blend of urban charm and Southern hospitality. Home to professional sports teams like the Atlanta Braves and Falcons, as well as the High Museum of Art and Piedmont Park, this thriving metropolis provides a unique mix of career growth opportunities and cultural experiences. Start your job search today and discover why Atlanta is the ideal place to take your career to new heights!

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Helpdesk Support Technician - Microsoft Teams Migration

Job Description

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Mollie Karns

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