Field Service Technician
14045 S Lakes Dr Charlotte, NC 28273
We have an opening for a Field Service Technician in Charlotte, NC. This role will include traveling to the company' s client sites for servicing packaging machinery.
Minimum 2 years' experience
Field service experience on machinery
Familiarity with PLC' s
Ability to travel
Ability to read electrical schematics and mechanical drawings
Good communication and customer service skills
PLC Programming (even if modifications only)
Job Order Details:
Candidate will travel to mostly US locations, mostly East Coast and sometimes Canada or Mexico at times, so candidate should have a passport or availability to obtain one. This role will will include the following: Installation of new machinery, performing start-ups and test runs, provide customer training, installing program upgrades, troubleshooting malfunctions, and preventative maintenance. They will then provide service reports. When not in the field, this person will answer customer' s questions by phone or email. Ability to work overtime is needed - approximately 50-60 hours per week at times. Heavy PLC Programming is not required, although the candidate must understand how to implement program changes in the field, even if that requires connecting a laptop so that the Automation Engineers can tap into it from the office. Any modifications or troubleshooting skills on the PLC' s are a plus.