" "

Customer Support Manager

Port Richey, FL 34668

Posted: 03/01/2023 Job Number: 23839

Job Description

We have an immediate need for a Customer Support Manager in the
Tampa-Clearwater, FL area. We are looking for someone that has experience in the manufacturing industry and has supervised other customer service reps.
Job Requirements:
  • Responsible for creating and maintaining production Requests for Quotes (RFQ’s) by data collection through the actual production process.
  • Establishing best-suited P.O. type with customer  
  • Negotiate renewable and new contracts with customers based on customer knowledge, cost, and forecast. 
  • Coordinate and confirm Customer orders in a timely manner.
  • Coordinate customer urgent requests by expediting premium orders by working with all impacted departments.
  • Oversee the initial production P.O. transitioning from Program Management/Engineering to Production for visibility.
  • Educate Customers about our ordering policies to ensure customer requirements are met and to prevent any misunderstanding or confusion.
  • Oversee and ensure that the Customer’s production P.O.s are entered and executed correctly.
  • Oversee/maintain the Customer’s shipping preferred method in the system.
  • Interface with the Customer and Accounting for outstanding invoices
  • Evaluate and dissect Job Costing and relay findings back to the Job Cost Team
  • Support and maintain the ISO standards.
  • Ensure a representative is always available for customer communication during normal business hours.
Pay Rate:
  • 60k-90k
Work Hours:
  • Monday – Friday: (8 am-5 pm)
 If you are interested in this position, please call Nate Lomax at 470-203-9530 or Email nlomax@selectek.com

Meet Your Recruiter

Nate Lomax
Technical Recruiter

Nate is originally from Nashville, TN but now resides in the Atlanta, GA area.  Nate attended Kennesaw State University where he obtained a degree in Sports Management. A few short years later a friend provided him with the opportunity to join an IT recruiting and staffing agency.  Nate soon discovered that he had a talent for connecting with a variety of people and he found fulfillment in the process of helping people land their dream jobs. Nate joined Selectek in 2022 where he now specializes in providing staffing services for the engineering and technology industries.  Nate is an avid sports fan that spends most of his free time either watching or playing various sports. 

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Get started today


Looking for the highest qualified professionals in the engineering and technology fields? We ll help you find the right people you want faster.

We ll place you with companies that need your exact expertise and experience and that appreciate you coming to work with them.

Email Us

Please fill out this form and we will get in touch with you shortly.

  • This field is for validation purposes and should be left unchanged.

Selectek, Inc.
2015 Vaughn Road
Suite 130
Kennesaw, GA 30144